Warranty & Refund Policy
What we cover, for how long, and how to make a claim
Last updated: July 2026
Every account bought from Danyar Group is covered by a warranty. This page explains what the warranty covers, what it does not, and how to request a replacement or a refund.
What the warranty covers
- An account that stops working or is suspended within the warranty period.
- An account whose login details do not work on delivery.
- An account that does not include the premium features described on its product page.
What the warranty does not cover
- Changing the account's password or email yourself, where the product page asks you not to.
- Sharing the account with other people, or reselling it.
- An account closed because the provider's own terms of service were broken.
- Claims made after the warranty period has ended.
Refunds
If we cannot replace the account, you receive a full refund. Refunds are issued through the same method you paid with and normally complete within 3 to 7 working days.
A refund is not available for an account that works as described simply because you changed your mind.
How to make a claim
- Contact support on Telegram with your order number.
- Describe the problem and send a screenshot if you have one.
- We reply within 24 hours and replace the account.
Free items
Free products and courses carry no warranty and no refund, since no payment was made. We will still try to resolve any access problem.
Questions?
Our support team is available 24/7 on Telegram and WhatsApp.